Terms of Use of Use
The rules governing the use of our anonymous real estate reviews platform.
Last updated: January 15, 2024
Acceptance of the terms
By accessing and using the Immo.Review platform you agree to be bound by these terms of use. If you do not agree, please do not use our service.
These terms constitute a legal agreement between you and Immo.Review. We reserve the right to modify them at any time with 30 days prior notice.
Description of services
Provided services
- Anonymous real estate review platform
- Property search system
- Multilingual interface
- Automated review verification
- Anonymity protection
Availability
- Service available 24/7
- Scheduled maintenance announced
- 99.9% uptime guarantee
- Responsive technical support
Your obligations
Allowed behavior
- • Post honest and truthful reviews
- • Respect the anonymity of other users
- • Use respectful language
- • Report inappropriate content
- • Protect your login credentials
- • Respect intellectual property rights
- • Cooperate with our moderation team
- • Keep your personal information up to date
Forbidden behavior
- • Post fake reviews or information
- • Harass or intimidate other users
- • Reveal the identity of other users
- • Use discriminatory language
- • Attempt to bypass our security systems
- • Create multiple accounts to manipulate reviews
- • Use bots or automated scripts
- • Violate local or international laws
Intellectual property
Our rights
All elements of the Immo.Review platform (design, code, logos, texts, etc.) are protected by intellectual property rights and belong to Immo.Review or its partners.
- • Registered trademarks and logos
- • Source code and architecture
- • Design and user interface
- • Verification algorithms
Your rights
You retain all rights to the content you publish (reviews, photos, comments) while granting us a licence necessary for the operation of the service.
- • Ownership of your reviews and content
- • Right to modify and delete
- • Licence granted to Immo.Review
- • Respect for your anonymity
Limitation of liability
We guarantee:
We strive to provide quality service but cannot guarantee the absolute accuracy of all user reviews. Our liability is limited to cases of gross negligence or intentional misconduct.
We guarantee:
- • Protection of your personal data
- • Anonymisation of reviews
- • Active content moderation
- • Service availability
Limitations:
- • Accuracy of user reviews
- • Decisions based on reviews
- • Indirect damages
- • Force majeure
Account termination
Termination by the user
You may delete your account at any time from your personal space. This action is irreversible.
- • Immediate account deletion
- • Retention of anonymised reviews
- • Deletion of personal data
- • Confirmation by email
Termination by Immo.Review
We reserve the right to suspend or delete an account in case of violation of the terms of use.
- • Prior warning (except serious cases)
- • Possibility to contest
- • Preservation of evidence
- • Notification by email
Questions and disputes
Contact
For any question about these terms of use, contact our legal team:
Applicable law
These terms are governed by Belgian law. Any dispute will be submitted to the competent courts of Brussels.
Prior mediation:
In the event of a dispute we favor amicable resolution before any legal action.